To use the unique insights of lived experience to provide survivor-specific support services to promote better outcomes for people who have experienced a suicide attempt and those who provide them care.
Each of our services is centred around at least one of our values and they are all supported by our value of lived experience.
We understand that Connection with others provides us with an important part of our identity, and teaches us a set of skills that help us to live our lives. Connected to one another is the way in which we work and the provision of spaces for connection is at the heart of of each of our supports.
One of our hopes is to be able reignite hope in others. To have hope is to want an outcome that makes your life better in some way. Hope makes the challenges we face more bearable and maintains our vision for a better future. Hope is what motivates us to take steps to make it happen.
Empathy and Compassion are the tools we equip ourselves with in order to ensure each of our valued clients feels heard, respected, and understood.
Impact is the driving force of our constant desire to do more, do differently, and do better. Impact is not the end result but the journey. It reminds us that the work we do touches and changes the lives of others.
“My family weren’t supportive of me after my suicide attempt. I felt very alone; like I had no one to talk to that could understand. I see a therapist now, but I was really looking to connect with people who knew a bit about what I’ve been through. The Online Support group has been welcoming and understanding. I’ve learnt a lot since joining. I don’t feel so alone now; I feel part of something, and I understand there are people out there just like me.”
Attempt Survivor – Carindale, QLD, 20
“I often wonder, why we haven’t had a service like Second Steps until now. I spent so long looking after my son after his suicide attempt, I forgot how to put myself first. Second Steps has reminded me of the importance of self-care for carers. I’ve learned things, not just from other carers, but also from people with lived experience of a suicide attempt. Being able to hear about both sides of the story has really put things into perspective for me and it’s brought me a bit closer to my son as well.”
Carer – Allambie Heights, NSW, 49
“I didn’t want to keep calling a crisis line every time I had thoughts of suicide but it was the only way I knew how to get help with the thoughts. Since joining the Online Support group, I’ve discovered other strategies to help me manage the thoughts myself, and the people online have been really supportive as I’ve learned to practice them. What I like about Second Steps is that I can jump online whenever, browse other people’s posts, and ask questions or just vent, and I know someone will respond.”
Attempt Survivor – Bendigo, VIC, 33