Individual Support

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Tailored individualised support

Our Individual Support is provided by a Second Steps Lived Experience Support person. Together you can tailor your support to meet your needs and help you along your journey. Contact us for affordable pricing.

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Lived Experience Guided Support

In-Person, outreach style appointments to increase community connection, develop a tailored care plan, and connect with additional supports.


Individual Support is community based, tailored, and provides an opportunity to receive one to one assistance from someone with lived experience expertise.


It’s as individual as you are

Individual Support is tailored to meet your needs. Perhaps you want to get out into the community, maybe you want to connect one to one to someone with lived experience, or you might just need assistance accessing support.


Schedule regularly or just when you feel the need

The amount of Individual Support you receive is completely up to you. Those just starting their journey may want regular connection. If you just want a little extra support, you can book a session when the need arises.


We connect with you in your community

When you book your session with us, we meet in your community. It ensures you feel comfortable as we discover how to best support you with your unique journey.


Choose between in-person or online

Ideally, Individual Support is in person but we understand that sometimes things can get in the way and connecting online or over the phone is an easier alternative for you. We’re happy to support your method of choice.

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We made it ours

Make Second Steps your next step

“My family weren’t supportive of me after my suicide attempt. I felt very alone; like I had no one to talk to that could understand. I see a therapist now, but I was really looking to connect with people who knew a bit about what I’ve been through. The Online Support group has been welcoming and understanding. I’ve learnt a lot since joining. I don’t feel so alone now; I feel part of something, and I understand there are people out there just like me.”

Attempt Survivor – Carindale, QLD, 20

“I often wonder, why we haven’t had a service like Second Steps until now. I spent so long looking after my son after his suicide attempt, I forgot how to put myself first. Second Steps has reminded me of the importance of self-care for carers. I’ve learned things, not just from other carers, but also from people with lived experience of a suicide attempt. Being able to hear about both sides of the story has really put things into perspective for me and it’s brought me a bit closer to my son as well.”

Carer – Allambie Heights, NSW, 49

“I didn’t want to keep calling a crisis line every time I had thoughts of suicide but it was the only way I knew how to get help with the thoughts. Since joining the Online Support group, I’ve discovered other strategies to help me manage the thoughts myself, and the people online have been really supportive as I’ve learned to practice them. What I like about Second Steps is that I can jump online whenever, browse other people’s posts, and ask questions or just vent, and I know someone will respond.”

Attempt Survivor – Bendigo, VIC, 33