Online Support

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Online Support

An Online Community of Support

Our Online Support provides a sense of community and an opportunity to feel connected to others with a shared experience. Our Online Support groups, for peers with lived experience and carers, are moderated by a Second Steps Support Person to ensure the safety and wellbeing of all Community Members. Online Support promotes autonomy and accessibility, giving you the choice of when and where you connect.

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Lived Experience Connections

Our private online communities provide a safe and supportive space for you to connect with others who have shared a similar journey. An opportunity to share your experience, discover useful supports and strategies, and participate in topic based discussions.


Online Support promotes connection, sharing, and discovery via lived experience and is accessible whenever, wherever at no cost


Online Support for Connection

Our online groups provide you with an opportunity to connect with peers who have survived a suicide attempt or care for someone who has. Each moderated community offers a safe space to share experiences and feel heard and understood without judgement.


Online Support for Discovery

Through the sharing of experiences, community members can discover useful services and learn about helpful resources. A Second Steps Support Person will also facilitate weekly topic-based discussions and provide guidance on tried and tested resources.


Online Support for Autonomy

Our online program has been designed to encourage self-empowerment. Much of the discussion and discovery will be led by group members. Online Support is ideal for individuals requiring low-level intervention or in combination with another Second Steps service.


Our Other Services

If you think you may require a more intense level of support or a style of support that is more tailored to individual needs and goals, Second Steps also offers Individual Support and Group Support for suicide attempt survivors and carers.

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Make Second Steps your next step

“My family weren’t supportive of me after my suicide attempt. I felt very alone; like I had no one to talk to that could understand. I see a therapist now, but I was really looking to connect with people who knew a bit about what I’ve been through. The Online Support group has been welcoming and understanding. I’ve learnt a lot since joining. I don’t feel so alone now; I feel part of something, and I understand there are people out there just like me.”

Attempt Survivor – Carindale, QLD, 20

“I often wonder, why we haven’t had a service like Second Steps until now. I spent so long looking after my son after his suicide attempt, I forgot how to put myself first. Second Steps has reminded me of the importance of self-care for carers. I’ve learned things, not just from other carers, but also from people with lived experience of a suicide attempt. Being able to hear about both sides of the story has really put things into perspective for me and it’s brought me a bit closer to my son as well.”

Carer – Allambie Heights, NSW, 49

“I didn’t want to keep calling a crisis line every time I had thoughts of suicide but it was the only way I knew how to get help with the thoughts. Since joining the Online Support group, I’ve discovered other strategies to help me manage the thoughts myself, and the people online have been really supportive as I’ve learned to practice them. What I like about Second Steps is that I can jump online whenever, browse other people’s posts, and ask questions or just vent, and I know someone will respond.”

Attempt Survivor – Bendigo, VIC, 33