A Suite of Supports

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it’s your support, your way

Supports as individual as you are

Choosing Support is simple with our 3-step solutions.


step up or step down support

Choose the intensity, frequency, and modality of your support


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Online Support

Available online only
A community of Peers
Autonomous Support
Low level intervention
Accessible 24/7
Free to join


Individual Support

Available online or in-person
A 1 hour monthly appointment
One-to-one with a Support Person
Moderate to high level intervention
Available Monday - Saturday
$50 per month
Free access to online community


Group Support

Available online
A 1.5 hour monthly support group
Low to moderate level intervention
Availability as per group timetable
$75 per month
1 Free one-to-one appointment
Free access to online community


NDIS Support

Our Individual and Group Supports may be funded by the NDIS. Chat with us about how we can best assist you with achieving the goals set out in your plan.

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We made it ours

Make Second Steps your next step

“I often wonder, why we haven’t had a service like Second Steps until now. I spent so long looking after my son after his suicide attempt, I forgot how to put myself first. Second Steps has reminded me of the importance of self-care for carers. I’ve learned things, not just from other carers, but also from people with lived experience of a suicide attempt. Being able to hear about both sides of the story has really put things into perspective for me and it’s brought me a bit closer to my son as well.”

Carer – Allambie Heights, NSW, 49

“I didn’t want to keep calling a crisis line every time I had thoughts of suicide but it was the only way I knew how to get help with the thoughts. Since joining the Online Support group, I’ve discovered other strategies to help me manage the thoughts myself, and the people online have been really supportive as I’ve learned to practice them. What I like about Second Steps is that I can jump online whenever, browse other people’s posts, and ask questions or just vent, and I know someone will respond.”

Attempt Survivor – Bendigo, VIC, 33

“My family weren’t supportive of me after my suicide attempt. I felt very alone; like I had no one to talk to that could understand. I see a therapist now, but I was really looking to connect with people who knew a bit about what I’ve been through. The Online Support group has been welcoming and understanding. I’ve learnt a lot since joining. I don’t feel so alone now; I feel part of something, and I understand there are people out there just like me.”

Attempt Survivor – Carindale, QLD, 20